Welcome! Susie Ade Coaching, LLC (“us”, “our” or “we”, or “Company”) own and operate this website, services, content, technologies and applications (“Services”) located at susieade.com (" website" or “Site”).

These Terms of Use (“Terms”) constitute a legally binding agreement made by COMPANY and between the user of this website (personally and, if applicable, on behalf of the entity for whom you are using the website; collectively, (“User”, or “purchaser”, or “customer”, or “you”). By visiting our website, making a purchase or interacting with our content you are engaging with our Services and agree with the following Terms and Policies.

Upon purchase of any of our digital courses, consulting and coaching sessions, or workshops, the user agrees to the following company policies. We reserve the right to make changes to any of our policies at any time. As a user of the website you are agreeing to these policies and any future revisions during your membership term. We will do our best to inform our users of any adjustments made, however it is ultimately the responsibility of the user to be aware and comprehend the following policies. We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by Susie Ade or Susie Ade Coaching, LLC. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

1. Acceptance of Terms

By accessing or using our coaching services provided by Susie Ade Coaching LLC, you agree to comply with these Terms. If you do not agree with any part of these Terms, you may not use our services.

We will partner with you to help clearly define what outcomes you are looking to achieve in your life, create an action plan, and overcome obstacles to getting there. Our goal is to help you expand your views in any area of your life and empower you to access your own abilities to create the outcomes you want. While we cannot guarantee results, we will champion you, your goals and your development. We will provide tools and frameworks and will serve as an unbiased sounding board. We’re here to support you fully but it is ultimately up to you to invest in the process to achieve the results you’re looking for.

2. User Eligibility

By using our services, you represent and warrant that you are of legal age and capable of forming a binding contract. You are responsible for complying with all applicable laws.

3. Account Registration and Security

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. User Conduct

You agree to use our services, including the coaching services, in accordance with all applicable laws and regulations.

5. Coaching Structure

Achieving your desired results takes time. In order for coaching to be most effective and to allow for the results you’re looking for to occur in your life. Circumstances may happen that result in wanting to shorten or lengthen that term. At any time, either party may request to adjust the frequency or length of the sessions to support you in achieving your goals or we may terminate the coaching relationship for a refund on all remaining sessions. Requests for adjustments, extensions, and terminations must be made by email.

We will partner with you to help clearly define what outcomes you are looking to achieve in your life, create an action plan, and overcome obstacles to getting there. Company’s goal is to help you expand your views in any area of your life and empower you to access your own abilities to create the outcomes you want.

6. Prices, Cancellations and Refunds

We reserve the right, at any time, to modify or discontinue the Service (or any part or content thereof), without prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

You agree to pay all fees or charges to your Account in accordance with the fees, charges and billing terms in effect at the time a fee or charge is due and payable. By providing the Company with your credit card number and associated payment information, you agree that the Company, and its third-party payment services providers are authorized to immediately process all fees and charges due and payable to the Company hereunder, without any further notice or consent. You agree to immediately notify the Company of any changes in your Account profile, including, but not limited to, changes to your billing address and payment information.

7. Communication and Scheduling

All coaching sessions will be delivered by video or phone (unless we decide otherwise) at a time we agree upon via calendly. Any sessions scheduled outside of outlined time would be agreed upon between both parties. The Company does not charge for any communications by email or text outside of the sessions.

The number of Coaching sessions is indicated in the invoice and the Company will keep track of used sessions. At any point, we can adjust the schedule and frequency as needed to match your needs. All changes will be agreed upon by email.

The client is welcome to reschedule appointments in the event that something unforeseen has come up, as long as you’re able to provide at least 24 hours notice via email. Given less than 24 hours notice or the client does not show up for a session, client will forfeit the cost of the session.

8. Confidentiality

All information you provide to me including your identity and the content of the sessions (Confidential Information) shall be treated as strictly confidential. The Company agrees to not voluntarily disclose Confidential Information without your written consent (unless required by law, court order or agency directive). Confidential Information does not include information that (a) Is or becomes publicly known and generally available through no wrongful act of mine. (b) Is independently developed by me without direct use or reference to your Confidential Information. (c) Is disclosed to Company and as a result of such disclosure, Company reasonably believes there may be an imminent or likely risk of danger or harm to you or others; or (d) Involves illegal activity. The obligations and commitments related to confidentiality set forth in this section shall continue indefinitely, even after the termination or expiration of coaching sessions.

9. Intellectual Property

Susie Ade Coaching LLC owns all intellectual property rights related to our services, including the coaching content provided by Susie Ade Coaching LLC. You are granted a limited, non-exclusive, non-transferable license to use our services.

10. Privacy Policy

By using our services, you agree to our Privacy Policy, available at [link to privacy policy]. Additionally, the confidentiality obligations outlined in the Coaching Agreement apply to coaching services.

11. Payments and Billing

If applicable, you agree to pay all fees associated with the use of coaching services provided by Susie Ade Coaching LLC. Payment terms and billing details are outlined in each invoice.

12. Termination of Accounts and Services

We reserve the right to terminate or suspend your account and access to our services for any reason, without prior notice.

12. Dispute Resolution

Any disputes arising from or relating to these Terms or the Coaching Agreement will be resolved through arbitration in the state of Georgia. Both parties agree to submit to the exclusive jurisdiction of the courts in the state of Georgia.

13. Limitation of Liability

Susie Ade Coaching LLC is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our services or coaching services provided by Susie Ade Coaching LLC. Company is providing coaching services in the areas of work and life and not professional psychological, medical, or legal advice. By purchasing a service, you agree to be solely responsible for creating and implementing your own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the coaching relationship and our interactions. While I am committed to supporting you, you acknowledge that all decisions and actions taken during the coaching sessions are solely your responsibility, and you agree to hold me harmless from any loss or harm you may suffer as a result of your decisions or actions. You understand that coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. If anything comes up for you that should be handled by a licensed mental health professional or physician, you agree that you will contact the appropriate professional. Further, you agree that we shall not be liable to you for any indirect, consequential, special, or incidental damages arising out of or in connection with our coaching relationship and this agreement. Both parties agree to indemnify and hold each other harmless from any and all claims, losses, expenses, fees, including attorney fees, costs, and judgments that may be asserted against either party that result from the acts or omissions of the other party, its employees, or agents. This liability section does not exclude or limit liability for actions taken in bad faith, gross negligence, willful misconduct, or as otherwise prohibited by law.

14. Applicable Law; Jurisdiction

This contract is governed by the laws of the State of Georgia, United States.

15. Changes to the Terms

We reserve the right to update or change these Terms at any time, including updates related to coaching services. Changes will be effective upon posting on our website. You are responsible for reviewing these Terms regularly.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us at coaching@susieade.com.

By accessing or using our services, you acknowledge and agree to comply with these Terms of Service.